Provide Customer Service with WhatsApp Business in Zambia
When you’re a small business or startup in Zambia, it can be challenging to provide an entire customer support desk for your customers. By using Icono Global’s WhatsApp Business solutions, even companies tight on cash can afford to answer questions their customers might be directed towards them quickly.
The beautiful thing as well, of course, is that the WhatsApp supports all sorts of media. This means next to text; you can use audio, video, maybe even a quick call to provide excellent customer support.
Icono Global can set up your WhatsApp business profile for use for your office desktops with features such as automated messages when you’re not there to make sure you can respond more easily. Customers are used to real-time communication on WhatsApp so we enable you to give your customers what they expect for the best customer experience.